Highlights
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AOT’s airports received ACI’s recognition for “The Voice of the Customer”
Having put the importance on passengers’ comments and strong commitment to develop service quality’s steps and procedures in order to respond to the changing demands of passengers during COVID-19 outbreak, AOT therefore received the “The Voice of Customer Recognition” of 2020 from Airport Council International (ACI) for the relentless efforts of its 6 airports namely…
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